Leadership Team
IT that works for you
Started in 2012, Net3IT is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Knoxville. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on Net3IT for complete IT services and support:
- We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.
- No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!
- 100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.
- Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Net3IT is here to team up with you and your company for expert support.
FREE GUIDE
IT Buyers Guide
The Knoxville Business Owner's Guide To IT Support Services And Fees
Our Mission
At Net3 IT, we see ourselves as your partner, meaning your company’s best interests are also our best interests. We are not a break/fix company that only shows up when things go wrong. If you need a quick fix for your PC, we can refer you to another provider. Rather, our focus is on transforming your IT infrastructure in a way that boosts productivity, enhances the efficiency of workflows, and makes your overall business more successful.
Our mission is to be a proactive IT partner that provides comprehensive support for your operations. We want to give you peace of mind knowing that your systems are in good hands at all times. Through regular communication and service plans tailored to meet the needs of your organization, we ensure that everyone is on the same page from the very start.
